Frequently asked questions

Why do we choose EmCore respirator?

EmCore VentiGuard™ provide mutual solid protectiveness and used differential pressure sensors for intelligent filtration monitoring, using nitric acid oxidation sensors infection risk assessment and using particle calculators and bio-aerosol calculators to monitor users' health.

Do EmCore accept returns?

If your VentiGuard™ is damaged during transportation, you could contact EmCore customer service to return it.
If the mask does not matched your face, it is welcome to visit our retail partners or go to our office for replacement.

What terms of payment do EmCore accept?

Visa card, Master card, Paypal, Union Pay, Alipay, and WeChat pay.

Which city could EmCore ship to?

We are currently serving the Hong Kong market. Hong Kong Island, Kowloon and New Territories could be shipped.

FAQ: FAQ